Terms and Conditions
All Cakes made by Demaries Creations (Pty) Ltd are subject to the following terms and conditions
All our ingredients are of the highest quality.
All fruit cakes used contain nuts, or traces of nuts or nut oil.
Sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.
We prefer three months notice on wedding cakes however we will accept short notice cakes subject to the availability of the date required.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by cake for all occasions as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Cakes Decorated with Fresh Flowers
If your cake design requires fresh flowers, your florist will supply these. Please liaise directly with your florist regarding the specific floral requirements and we will decorate the cake with the flowers on site.
NB. Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. We cannot be liable for any contamination to our food product that may arise from their misuse.
Cakes Decorated with Non-edible Materials
The use of non-edible materials for cake decoration is becoming increasingly popular. Please note that the ‘craft jewels’ and accessories such as brooches, ribbons, silk flowers, diamante, beads, feathers etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. All of our decorative gems and accessories are only used at the clients request and Demaries Creations accepts no responsibility for any physical harm that may arise from their use.
Payment, cancellations and viewing
We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non refundable.
Balance payment is due 1 week prior to the wedding date
Deposits are non-refundable but transferable. All cancellations must be submitted in writing.
Please note cakes with sponge tiers may not be completed until the day prior to/or the day of the celebration to ensure the cakes are as fresh as possible
Delivery / Collection
• All customers are welcome to collect their cake from our business premises in which case we will require a signature to confirm receipt, after which time Demaries Creations takes no responsibility for any damage done to the cake.
• Demaries Creations can provide assembly instructions for collection cakes, if necessary, and accepts no liability for self-assembly cakes that are not assembled properly or are damaged during assembly. Please note some larger or more decorative cakes may not be suitable for collection.
• Once the cake has been collected or delivered, set up and signed for, Demaries Creations is unable to accept liability for any interference with or damage to the cake thereafter.